Privacy Policy

The Privacy Policy establishes how CADIVEU manages all of its collected information, in accordance with applicable legislation, regarding the processing of personal data. Your privacy and the security of your personal data are very important to us, and we value your trust.

In the Privacy Policy, you will find all relevant information applicable to our use of our customers’ personal data, regardless of the CADIVEU channel or means (digital or personal) that you use to interact with the brand. We can mention:
• Our website, https://store.cadiveu.com/
• In person, at any of our stores
• Contact by Customer Service [email protected]

1. WHO IS RESPONSIBLE FOR THE SECURITY AND STORAGE OF YOUR DATA?
CADIVEU, established at: Rua Dr. Eduardo de Souza Aranha, 387 14th Floor Neighborhood: Itaim Bibi | São Paulo SP – Brazil

2. DATA COLLECTION
The term “Personal Data” refers to any information that can personally identify our customer, including full name, CPF, address, telephone number (mobile and/or other), email address, date of birth, gender, IP address (Internet Protocol), Mac Address (Media Access Control) and other information that is necessary for the acquisition and shipping of goods. This data will be collected with your authorization. CADIVEU may directly store your personal data in circumstances such as: when you fill out the data collection form on our website or in person, in one of our physical stores or at events; when you subscribe to the Newsletter; when you participate in cultural contests; respond to surveys; contact the brand to make a comment or ask a question; when you apply for a job opportunity on the CADIVEU website or when you access the WiFi device in one of our physical stores.


3. USE OF DATA
Your personal information provided to CADIVEU will be used for the following purposes:
• To provide information about CADIVEU products;
• To understand your needs and preferences;
• To clarify your doubts or requests for information;
• To transform your purchase into something unique, uncomplicated and effective;
• To protect industrial property rights, the security of the CADIVEU brand, and of our employees and customers;
• Specific purpose for which they were voluntarily provided (for example: to purchase a product or process a return);
• To send targeted advertising and/or commercial promotion messages through all communication channels;
• To send the subscribed Newsletter;
• To resend catalogs;
• Conduct surveys, research and evaluations;
• Manage and develop our business and operations, administer accounts, and collect and process payments;

 

4. COOKIES
When browsing our website, your preferences about our products will be remembered through cookies, which are small text files that a Web Server (website) installs on your computer, phone or other device to capture information about your browsing behavior on the website. Cookies help to personalize advertising.
Don’t worry! Cookies are harmless and do not cause any damage to the device you access this website from. They do not have the ability to execute programs or tasks, and they cannot access data on your hard drive.
And you have the option to enable or disable cookies at any time through the browsers you use. If you choose to disable cookies, your experience as a user of the website is likely to be somewhat limited.


5. DATA STORAGE PERIOD
THE COMPANY may store your personal data for an indefinite period, in accordance with current legislation, and these will be kept with extreme confidentiality and security. When the usefulness of the data expires or when you decide to unsubscribe from our channels, they will be permanently deleted, except for necessary data, permitted by other current laws.

6. RIGHT TO MODIFY, CORRECT AND DELETE DATA
In accordance with the Personal Data Protection Law, users have the right to make requests for information about their stored personal data, to modify, correct or delete them, whenever convenient. To exercise this right, you can send a request to our Customer Service, through our service channels, described in the link: https://store.cadiveu.com/


7. SHARING OF PERSONAL DATA
In order to better serve our customers, it is necessary to share personal data with third parties that provide us with support in the services we offer, such as: financial institutions, technology service providers, logistics, transportation, delivery and communication partners.
CADIVEU may also transmit your personal data to third parties, if it receives a request from a judicial authority requiring that this information be disclosed in accordance with current laws or in the event of extraordinary operations (for example, mergers, acquisitions, sale of a company, etc.).

8. PRIVACY RELATED TO MINORS
The CADIVEU Website is not intended for minors. However, access to the Website is not limited to adults only, as it does not contain any content that is inappropriate for minors under 18 years of age. The brand does not intentionally collect or request information from minors. If our website stores information about minors, their legal representative may contact our Customer Service Center to correct, modify or delete this information.

9. CHANGES TO THE PRIVACY POLICY
CADIVEU reserves the right, at its discretion, to change, alter, add or remove parts of this privacy policy at any time. For this reason, you should constantly check the Privacy Policy and Terms of Acceptance and Conditions of Use of the Website to ensure that no changes have been made.

10. QUESTIONS
If you have any questions or comments regarding our Privacy Policy, please contact us for further clarification through the COMPANY SAC, at the link: https://store.cadiveu.com/

Your opinion about this Privacy Policy is very important to us, so that we can constantly evolve and serve you better!

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